About Me
I bring something different to Human Factors Engineering: an artist's eye for detail combined with a scientist's rigor. This rare combination helps me see usability issues others might miss—and communicate solutions in ways that resonate with both engineers and end users.
With 5+ years of experience, I've worked at Insulet Corporation, Johnson & Johnson MedTech, Sony, Apple, and Samsung. Currently, I contribute to formative studies and root cause analyses for the Omnipod insulin delivery system—technology that improves the daily lives of hundreds of thousands of patients with diabetes.
My path was unconventional: a BFA from CalArts taught me to see through users' eyes, and an MSc in HCI from DePaul gave me the scientific foundation to validate what I observe. Now I apply both to life-critical medical devices—where empathy isn't optional, it's essential.
Skills & Expertise
Human Factors Methods
- Formative & Summative Usability Studies
- Task Analysis & Workflow Mapping
- Root Cause Analysis (RCA)
- Heuristic Evaluation
- Contextual Inquiry
- AFMEA & Use-Related Risk Analysis
Regulatory Standards
- ANSI/AAMI/IEC 62366-1
- FDA Guidance for Medical Devices
- ANSI/AAMI/ISO 14971
- AAMI/ANSI HE75
- Usability Engineering Plans (UEP)
Design & Research Tools
- Figma, Sketch, Axure, Adobe Creative Suite
- Qualtrics, Optimal Workshop, UserTesting
- R, Google Analytics
- HTML5/CSS3, Webflow
- Microsoft Suite
Education
MSc in Human-Computer Interaction
DePaul University
Advanced training in user research, interaction design, and human-centered computing
BFA
California Institute of the Arts
Foundation in visual communication, creative problem-solving, and design thinking
UX Design Certificate
UC Berkeley Extension
Professional certification in user experience design methodology
Certifications & Training
Human Factors for Medical Devices
24-hour comprehensive training on human factors engineering for medical device development and regulatory compliance
ISO 14971 Risk Management
Application of risk management to medical devices, including hazard identification, risk estimation, and risk control
AAMI TIR59 Integration
Integrating human factors into design controls and product development lifecycle for medical devices
CITI Program - Human Subjects Research
Ethics training for conducting research with human participants
Interaction Design Foundation (7 Certificates)
Usability Testing, HCI, Design Thinking, UX Fundamentals, Gestalt Psychology, E-Commerce Psychology, Portfolio Development
Leadership & Community
SDXD
Head of UX & Board Member
Doubled membership from 2,500 to 5,000 within 18 months through targeted UX research methodologies.
2020 - 2022
Retouch International Ministries
Board Member
Website maintenance, social media platform development, and marketing solutions for nonprofit organization.
2014 - Present (10+ years)
Beyond Work
When I'm not analyzing use errors or conducting usability studies, you can find me traveling to new places, reading, trying different foods, and spending time with family.
I'm passionate about mentoring students interested in human factors and UX research. If you're looking to break into the field, feel free to reach out!